We are sorry that you have a fault with your download. If your downloaded file has a fault such as audible glitches, the metadata is incorrect or the music is incorrect, then please contact us and we will request a replacement version from the supplier. When contacting us please supply your order number and the catalogue number or barcode of the product.
Please be aware that these replacements can sometimes take a while to arrive and be processed. You may wish to try a fresh download of your purchased track(s) from your Account page first, as sometimes the problems can originate in the download process itself.