Ordering, Returns & Refunds
Ordering, Returns & Refunds
In the unlikely event that we have supplied a faulty or misrepresented download, we will be happy to offer a refund or replace with the corrected file. ...
Tue, 25 Jun, 2024 at 3:02 PM
We ensure that we package all of our orders carefully, in secure packaging to ensure that items arrive with you safely, but from time to time items are mist...
Mon, 25 Oct, 2021 at 1:47 PM
Please contact our customer service team, who will cancel and refund this purchase for you. At this time, we are unable to exchange items or place funds on ...
Mon, 25 Oct, 2021 at 1:57 PM
If you have accidently ordered a DVD instead of BluRay or an SACD instead of a CD, please return the incorrect item to us for a refund. If the item you p...
Mon, 25 Oct, 2021 at 1:52 PM
We endeavour to be as efficient as possible to ensure that your orders are picked and despatched as soon as possible. Cancellations: We are able to can...
Mon, 25 Oct, 2021 at 2:03 PM
We accept a wide range of payment options inluding Visa, MasterCard, Maestro, Solo, Visa Debit and Visa Electron. We also accept PayPal for payments made in...
Tue, 7 Dec, 2021 at 4:52 PM
We are happy to take orders over the phone - These orders are manually entered into our system and it would be helpful to have as much information as possib...
Tue, 8 Oct, 2024 at 9:34 AM
We are happy to process a return for an unwanted item. Please ensure that the product is in it's original packaging and arrives at our warehouse facilit...
Mon, 25 Oct, 2021 at 12:12 PM
We do not require you to set up an account when purchasing physical products such as CDs, DVD, Books etc, but signing up for an account will give you a n...
Fri, 6 Aug, 2021 at 2:11 PM
On the rare occasion that you receive an incorrect item, please return the item(s) using the pre-paid postage link below, stating your original order number...
Mon, 25 Oct, 2021 at 2:14 PM